TriState Home Consulting Group LLC Privacy Policy

TriState Home Consulting Group LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information through our website, booking funnel, and communications, including SMS (text messaging).

1. Information We Collect

We collect information that you voluntarily provide to us when you request an inspection, estimate, or information about our services. This includes:

Personal Identifiers: Name, email address, and property address.

Contact Information: Mobile phone number.

Project Details: Information regarding your roofing, siding, or home repair needs.

2. How We Use Your Information

We use your information strictly to provide our services and communicate with you. This includes:

Scheduling and confirming roof inspections.

Sending project updates and estimates.

Providing service reminders and appointment notifications.

Responding to customer support inquiries.

3. SMS & Mobile Messaging Compliance

By providing your phone number and opting in through our web forms, you consent to receive text messages from TriState Home Consulting Group LLC.

Consent: Consent is obtained through a clear, non-pre-checked box on our website. Consent is not a condition of purchase.

Frequency: Message frequency varies based on your project status and inquiries.

Rates: Message and data rates may apply.

Opt-Out: You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

4. Data Sharing & Privacy (A2P Requirement)

We value your trust and do not sell, rent, or trade your personal information.

Third-Party Sharing: We do not share your personal information with third parties for their marketing or promotional purposes.

SMS Data Exclusion: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or warranty requirements.

6. Age Restriction

Our services and SMS communications are intended for individuals who are 18 years of age or older. We do not knowingly collect information from minors.

7. Cookies and Tracking

TriState Home Consulting Group LLC uses cookies and similar tracking technologies to track the activity on our website and hold certain information. These technologies are used to personalize your experience and analyze our website traffic to improve our services. By using our site, you consent to this tracking. You can manage your cookie settings through your browser at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions regarding this policy or our privacy practices, please contact us: TriState Home Consulting Group LLC 153 E State St, Sharon, PA 16146 Phone: (724) 308-9907 Email: [email protected]